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You have questions, we have answers! Here you will find information on where to find our products, how to select a Galaxy Nutritional Foods cheese alternative to meet the needs of your diet and more. If you do not find the answer to your question here, feel free to contact us at 800-441-9419, Option 2 for Consumers.

Where can I find Galaxy products?
Veggie products are found in the produce section of the supermarket. Rice, Rice Vegan, Veggy and Vegan products are found in the cheese alternative or dairy section of natural foods stores as well as in the natural section of traditional grocery stores. Wholesome Valley Organic products are found in the dairy section of grocery and natural foods stores. To find stores in your areas that carry our products, click here.

I saw some Veggie brand products on your site that my local store does not carry. What should I do?
Most grocery stores carry a large variety of Galaxy’s products in the produce section, but may not carry all of them because of limited space. If you would like to see a particular Veggie product carried by your local store, we suggest you contact the produce manager in that store and ask them to consider selling the product you are interested in. In some cases, stores will special order items they do not typically carry for customers.

My local natural foods store does not carry your full line of Veggy, Rice, Vegan and Rice Vegan products. What should I do?
Most natural foods stores carry a large variety of Galaxy’s products in the cheese alternative or dairy section, but may not carry all of them because of limited space. If you would like to see a particular Galaxy product carried by your local store, we suggest you contact the dairy manager in that store and ask them to consider selling the product you are interested in. In some cases, stores will special order items they do not typically carry for customers.

Can I buy your products directly from you? Can I buy them online?
No, Galaxy products are available to the public at grocery stores and natural foods stores throughout the U.S. and Canada.

Are your products cholesterol free?
Yes, all of our cheese alternative products are cholesterol free including: Veggie, Rice, Veggy, Vegan and Rice Vegan.

Are your products trans fat free?
Yes, all of our products are trans fat free including: Veggie, Rice, Veggy, Vegan, Rice Vegan and Wholesome Valley Organic. Galaxy uses non-hydrogenated oils such as canola, soybean or rice bran oil.

Do you have dairy and casein free products?
Yes, our Vegan and Rice Vegan products are 100% dairy and casein free as well as our new Veggie Cream Cheese Alternative. They are perfect for vegan diets or those with dairy allergies.

Do you have soy and dairy free products?
Yes, our Rice Vegan slices are dairy, casein and soy free.

Are your products gluten free?
Yes, all Galaxy products are gluten free. Our products do not contain wheat, oats or barley.

Do you have preservative free products?
Yes, our Rice, Veggy, Vegan, Rice Vegan and Wholesome Valley products are preservative free. Our Veggie Cream Cheese Alternative is also preservative free.

Do you have organic products?
Yes, Galaxy’s dairy based Wholesome Valley Organic products are USDA certified by Onecert Organic. They contain 95+% organic ingredients (excluding water or salt).

Do Galaxy cheese alternatives melt?
Yes, all Galaxy slice, shred and chunk products melt. Veggie, Rice, Veggy and Rice Vegan products have a great melt. The casein free Vegan products have a good melt. If you are having difficulty achieving desired melt, cover the cooking dish with a lid and extend cooking time.

Can I cook with Galaxy cheese alternatives?
Yes, simply substitute the traditional cheese ingredient in your recipe with a Galaxy slice, shred or chunk product. The cooking time may vary when substituting cheese alternative in recipes calling for high fat dairy products. If you are having difficulty achieving desired melt, cover the cooking dish with a lid and extend cooking time.

Can I bake with Galaxy cheese alternatives?
Yes, but keep in mind that you will need to adjust the fat and/or moisture content of the recipe.

Do you have recipes using cheese alternatives?
Yes. Please visit the recipe section of our website.

Do cheese alternatives need to be refrigerated?
Yes, all products with the exception of the grated Parmesan flavor toppings should be refrigerated at all times. The grated Parmesan toppings are shelf stable and do not require refrigeration until opened.

Can cheese alternatives be frozen?
No, we do not recommend freezing any Galaxy products as it will compromise the texture and melt.

Where can I locate the expiration date on the package?
The expiration date is either printed at the top or bottom edge of the outer package. For example, USE BY MAY 22 07 CA 01:56 5

Can I use Galaxy products after the expiration date?
No, all Galaxy products should be consumed by the expiration date printed on the package for optimal taste and texture.

What is casein?
Casein is a lactose free, pure source of protein derived from skim milk. Once the casein is separated from the milk, it is free of the fat and cholesterol associated with most dairy products. Although casein does include very trace amounts of lactose, the amounts are so trivial that FDA regulations allow for “Lactose Free” claims on the packaging.

Do you add MSG to your products?
No, Galaxy does not add monosodium glutamate (MSG) flavor enhancer to any products.

Can you tell me more about the natural flavors in your products?
The natural flavors are a blend of ingredients that are free of animal products, free of added MSG and free of gluten.

What is lactic acid?
Lactic acid is an acidulant used to control product tartness. The lactic acid Galaxy uses is derived from various lactose free vegetable sources. The lactic acid we use is not derived from lactose, a milk sugar.

Why do the slices appear to have a textured edge?
The textured edge you may notice on the slice products is a result of the sealing process. The textured edge is not plastic, but rather actual product.

How much soy protein is in your soy-based products?
Our soy-based Vegan products contain 1 to 2 grams of soy protein per serving depending on the format. Our soy-based Veggie and Veggy products contain 2 to 7 grams of protein depending on the format, with less than 1% from soy. For more information on the nutrition facts please visit the individual product pages.

Is the yeast ingredient in your products active?
No, all of our yeast ingredients are inactive and have no fermentation activity.

Do you age your products?
No, all of our cheese alternative products are cooked and packed hot; they do not go through an aging or fermentation process.

Do you use any ingredients with animal rennet?
No, we do not use any ingredients with animal rennet (the enzymes used to clot milk during the cheese-making process). The casein in our Veggie, Rice and Veggy products is made with microbial enzymes.

What is the difference between lactose free and dairy free?
Lactose free products are not the same as dairy or casein free products. Products that are called “Lactose Free” do not contain any milk sugar, but they may contain casein, lactose free milk protein. If you are lactose intolerant (sensitive to lactose, the sugar naturally present in milk) we recommend you try our Veggie, Veggy or Rice products. If you would like to avoid milk proteins or dairy completely, we recommend our Vegan and Rice Vegan products that are labeled “Vegan,” “100% Dairy Free,” or “Casein Free” as these products do not contain lactose or milk proteins.

Do your products contain corn ingredients?
Yes, some of our ingredients are derived from corn, including the modified food starch and maltodextrin.

Are the dairy ingredients used in your Wholesome Valley Organic cheese products pasteurized?
Yes, all dairy ingredients are made with pasteurized, rBST hormone free milk and do not contain animal enzymes or rennet.

Do you have a cross contamination allergen program for the Vegan and Rice Vegan products?
Yes, Galaxy closely follows a strict allergen and cross contamination program.

Do any of your products contain peanuts, tree nuts, eggs, or wheat?
No, Galaxy does not use any of these ingredients.

Are Galaxy’s products certified Kosher?
Our Veggie and Vegan brand cream cheese alternative products are certified kosher pareve from the Orthodox Union.

Are your products GMO free?
Our products are formulated from non-GMO ingredients. The Food and Drug Administration (FDA) no longer recognizes the terms Genetically Modified Organism (GMO), GMO Free and Non-GMO on product labels.

What is the source of the mono and diglycerides in your Rice Vegan products?
The source of the mono and diglycerides is non-hydrogenated palm oil.

I found a dark line on the preservative free individually wrapped slice product. What is this?
Although it is uncommon, a dark line on the preservative free Rice, Veggy, Vegan, Rice Vegan and Wholesome Valley Organic slices, may be the start of mold. All of our preservative free products are formulated to be free of mold until after the expiration date, however occasionally mold will begin before the expiration due to improper storage and handling. Please call our consumer affairs department at 800-441-9419, option 2 for consumers, if you experience this issue.

I found white spots on the cheese alternative block product. What is this?
Although it is uncommon, extremely cold temperatures may cause the sodium ingredients to rise to the surface of the block products resulting in white spots. These white spots are not mold and are not harmful if consumed.

Why is there no Country of Origin Labeling (COOL) on your products?
The Country of Origin labeling does not pertain to our products since we are not a perishable agricultural commodity. A perishable agricultural commodity is a fresh or frozen fruit and vegetable. In addition the COOL law excludes an ingredient in a processed food item.

What countries do you import the ingredient casein from?
The countries of origin for our casein are Ireland and New Zealand.

What assurance do I have that your products do not contain Melamine?
This does not pertain to our company since our products do not contain liquid or powdered milk. Melamine has only been detected in liquid or powdered milk from China. Furthermore, we do not import casein (dried skim milk protein) from China.

What is vegan culture, and what allergens does it contain?
Galaxy Cream Cheese is manufactured using a traditional culturing/fermentation process that utilizes lactic acid bacteria. Traditional cream cheeses use lactic cultures that are prepared using dairy ingredients. Our culture is prepared without any dairy ingredients or carriers to ensure that it is suitable for vegans or those allergic to dairy.

Why do Galaxy Cream Cheese alternatives taste like real cream cheese?
We manufacture the Galaxy Cream Cheese alternatives using a process that is very
close to traditional cream cheese, but we have carefully selected a blend of nondairy
ingredients (and a manufacturing plant that uses no dairy products) to ensure that the flavor and texture of Galaxy’s cream cheese alternatives are as close as possible to the real thing.

Is there maltodextrin in the Galaxy Cream Cheese alternatives?
No, there is no maltodextrin in our cream cheese products. Maltodextrins are a family of
polysaccharides derived by breaking down food starches and commonly used as food additives.

Is there any sugar in Veggie or Vegan Cream Cheese alternatives?
No, Galaxy Cream Cheese alternatives do not have any added sugars.

Is there hydrogenated fat in Veggie or Vegan Cream Cheese alternatives?
No, there is no hydrogenated fat in Galaxy’s Cream Cheese alternatives.

Where is Veggie or Vegan Cream Cheese sold?
You can use our store finder to locate stores that sell our cream cheese alternatives.

What is Kosher Pareve?
Kosher Pareve simply means that the product is both Kosher and Dairy Free. The product is not manufactured on equipment that is otherwise used to manufacture dairy products.

What is mid-oleic sunflower oil?
Mid-oleic sunflower oil is derived from sunflower seeds that have been specially bred using traditional plant breeding techniques (non-GMO) to produce oil that has a higher percentage of the healthy mono-unsaturated fat (oleic acid) that is typically found in olive oil.

What is tricalcium phosphate?
Tricalcium phosphate is an inert, natural mineral that we use to boost the calcium in our vegan product to an identical level to that found in traditional cream cheese.

What is xanthan gum?
Xanthan gum is a food additive (a naturally derived polysaccharide) that we use to add and maintain texture in our cream cheese alternative.

What is locust bean gum?
Locust Bean gum is a food additive (a naturally derived polysaccharide found in the seeds of the Carob tree) that we use to add and maintain texture in our cream cheese alternative.

What is guar gum?
Guar gum is a food additive (a naturally derived polysaccharide derived from plants) that we use to add and maintain texture in our cream cheese alternative.

Are the Galaxy Cream Cheese containers recycleable?
Yes, Galaxy’s cream cheese container lid and tub are both recyclable. The lid is #2 HDPE (high-density polyethylene) and the tub is #5 PP (polypropylene).

Does the plant that manufactures Galaxy’s Cream Cheese alternative produce any dairy products?
No, the plant that produces our non-dairy cream cheese is a dairy free facility.

Does Galaxy’s non-dairy Cream Cheese contain corn?
Yes, it contains cornstarch which is a corn derivative.

Does Galaxy’s non-dairy Cream Cheese contain sesame or sesame oil in it’s natural flavors?
No, Galaxy’s non-dairy cream cheese is free of sesame or sesame oil.

Why do Galaxy Vegan Shreds taste and melt like real shredded cheese?
We have spent a tremendous amount of time developing our vegan shreds from natural, non-dairy food materials. Our formulation work has enabled us to match the melt and stretch of dairy cheese in a completely vegan, dairy free product.

Can you freeze Galaxy Vegan Shreds?
Similar to regular shredded cheese, you cannot freeze Galaxy Vegan Shreds. It will compromise the taste and texture.

What is the expiration date on Galaxy’s Vegan Shreds?
The Best By date is located towards the bottom of the back panel of the package.

Once opened, how long can Galaxy’s Vegan Shreds be used?
Once opened, use within 7 days to ensure best quality.

What is the base ingredient in Galaxy’s Vegan Shreds?
Our Vegan Shreds are made from a unique, non-GMO cornstarch base.

Why isn’t there a corn allergy statement displayed on the Galaxy Vegan Shred packaging?
There is no allergen statement present on our Vegan Shreds packaging because the FDA does not consider corn as a commonly allergenic food. The FDA recognizes only the 8 following foods as common allergens: wheat, dairy, soy, peanuts, tree nuts, shellfish, fish and eggs. Allergies are caused by proteins. Since cornstarch contains little to no corn protein, it is debatable whether cornstarch would cause a reaction in a corn-allergic person.

Is there maltodextrin in Galaxy’s Vegan Shreds?
Yes, there is rice maltodextrin in our shredded cheese alternative products.

Is there casein in Galaxy’s Vegan Shreds?
No, there is no casein in our Vegan Shreds.

Are Galaxy Vegan Shreds dairy free?
Yes, Galaxy Vegan Shreds are dairy free.

Are Galaxy Vegan Shreds Non-GMO?
Yes, none of the ingredients used in Galaxy’s Vegan Shreds are derived from genetically modified ingredients.

Are Galaxy Vegan Shreds Non-GMO Project Verified?
No, at this time our vegan shreds are not Non-GMO Project Verified. We are in the process of obtaining this verification.

Are Galaxy Vegan Shreds gluten free?
Yes, all Galaxy Vegan Shreds are gluten free.

Is shredded cheese traditionally gluten free?
Yes, most shredded cheese is traditionally gluten free.

Are Galaxy Vegan Shreds lactose free?
Yes, Galaxy Vegan Shreds are lactose free.

Are Galaxy Vegan Shreds soy free?
Yes, Galaxy Vegan Shreds are soy free.

Is there any sugar in Galaxy’s Vegan Shreds?
No, Galaxy Vegan Shreds do not contain any added sugars.

Is there hydrogenated fat in Galaxy’s Vegan Shreds?
No, there is no hydrogenated fat in Galaxy’s Vegan Shreds.

Is there saturated fat in Galaxy’s Vegan Shreds?
No, there is no saturated fat in Galaxy’s Vegan Shreds.

Where are Galaxy’s Vegan Shreds sold?
Vegan Shreds will be available in March 2012. At that time, you can use our store finder at http://www.galaxyfoods.com/find-our-products/ and enter your zip code to find stores near you.

Are Galaxy’s Vegan Shreds available outside the United States?
Galaxy’s Vegan Shreds are only available in the United States at this time.

Do your Vegan Shreds carry the Kosher certification?
No, Galaxy’s Vegan Shreds are not yet Kosher certified, but all of the ingredients are certified Kosher.

Are Galaxy Vegan Shreds Organic?
No, Galaxy Vegan Shreds are not organic.

Is the Galaxy Vegan Shreds packaging BPA free?
Yes, the Vegan Shreds packaging is BPA free

What if I am not satisfied with Galaxy’s Vegan Shreds?
If you don’t love our Vegan Shreds, just give us a call at 1-800-441-9419, option 2 for consumers, or visit us online at galaxyfoods.com/about-us/contact-us and we’ll make it right!

What is tricalcium phosphate?
TCP is an inert, natural mineral that we use to boost the calcium in our vegan product to an identical level to that found in traditional shredded cheese.

What is arrowroot flour?
Arrowroot flour is a type of flour obtained from the arrowroot plant and is used to maintain texture in our Vegan Shreds.

What is vegetable glycerine?
Vegetable glycerine is derived from plant oils and is used in our Vegan Shreds to keep them moist.

What is titanium dioxide?
Titanium dioxide is the naturally occurring oxide of titanium and is used as a food coloring in our vegan shreds.

What is sunflower lecithin?
Sunflower lecithin is a natural emulsifier that we use to ensure that the oil in our product does not separate out when the product melts.

What is xanthan gum?
Xanthan gum is a food additive (a naturally derived polysaccharide) that we use to add and maintain texture in our shredded cheese alternative.

What is annatto?
Annatto is a derivative of the achiote trees in tropical regions of the Americas used as a natural food coloring ingredient in our Mexican style vegan shreds.

What is powdered cellulose?
Powdered cellulose is a natural powder made from the cellulose of plant materials; it is used in our Vegan Shreds to prevent caking.

What is maltodextrin?
Maltodextrins are a family of polysaccharides derived by cutting starch molecules into shorter pieces. They are commonly used in natural foods to provide nutritious body to formulations.

What is casein?
Casein is a milk protein. It is found in foods that are derived from dairy ingredients and provides nutrition and the typical functional properties of a protein, such as melting, foaming, binding, etc.

What is hydrogenated fat?
Hydrogenated fats are made from liquid vegetable oils that have been processed using heat and high pressure to modify their physical properties to make them solid or semi-solid. Partially hydrogenated fats are the main source of trans fats in the diet.

What is saturated fat?
Saturated fat is fat that consists of triglycerides containing only saturated fatty acids; they have no double bonds between the individual carbon atoms of the fatty acid chain – which are fully saturated with hydrogen atoms. Fats that are high in saturated fatty acids may be considered to be less healthful than fats with a lower proportion of saturated fatty acids.

Where to buy cream cheese
Grocery Chain	Veggie	Vegan	States
A & P	X		NY, NJ, CT
ACME	X		DE, MD, NJ, PA
Baron’s		X	CA
Deca (Military)	X		Military Commissaries in USA
Dominick’s	X		IL
Earth Fare		X	AL, FL, GA, NC, OH, SC, TN
Earth Origins Market		X	FL, MA, MD
Farm Fresh Markets	X		VA
Fruitful Yields		X	IL
Genuardi’s	X		NJ, PA
H-E-B	X		TX
Hannaford Brothers	X		ME, NH, MA, NY, VT
Henry’s		X	CA
Hy-Vee	X		IA, KS, NE, MO, MN, SD, IL, WI
Independents		X	Select Stores Nationwide
Ingles	X		NC, GA, TN, AL, VA, SC
Jewel Food	X		IL
King Kullen	X		NY
Kowalski’s Market	X		MN
Lucky’s	X		CA, NV
Lunds & Byerly’s	X		MN
Mom’s		X	MD, VA
Pathmark	X		NY, PA, NJ, DE
Price Chopper	X		NY, CT, MA, NH, PA, VT
Publix	X		FL, TN, GA, AL, SC
Ralph’s	X		CA
Randall’s	X		TX
Roche Bros.	X		MA
Save Mart	X		CA, NV
Shaw’s	X		MA, RI, ME, NH, VT
Shoppers	X		MD
Spartan	X		MI
Stop-N-Shop	X		MA, CT, RI, NH, NJ, NY
Sweet Bay Supermarkets	X		FL
Tom Thumb	X		TX
Tops Market	X		NY, PA
Vitamin’s Plus		X	AR, LA, TX
Von’s	X		CA, NV
Wegman’s		X	MA, MD, NJ, NY, PA, VA
Weis Markets	X		PA, MD, NJ, NY, WV
Whole Foods Market		X	Select Stores Nationwide
Winco Foods	X		OR, UT, ID, WA, CA, NV
Woodman’s Markets	X		WI, IL